The staff here were all really friendly and nice. However, when I got to my room, I noticed it wasn't cleaned properly. They only made the beds and provided two double beds. 🛏️

I just loved the ambience of the place. The main reception area was bright and attractive. The bedrooms were well laid out but could not understand the window idea between the bathroom and bedroom (I wouldn't like to be in the bedroom looking at somebody on the toilet). The location of the hotel was good and easy to get about. The food was fantastic (choice and quality). Everything was clean. Look forward to my next stay!!!

There was nothing that I disliked. The only down side was some of the staff at reception and the coffee lounge / bar seem to speak very little English. The housekeepers seem to understand more.

Sea and swimming pool view are superb.

Bed not comfortable in addition that the room is full of insects which destroyed my vacation because my wife was scared all the time.

The weather was sunny during my 11-night stay. the breakfast selection was rich in European tastes, featuring deep-fried bacon and toast. - the staff members were extremely helpful and caring.

Great breakfast with lots of varieties. Room is clean and hotel is generous in providing towels and pillows.

an exellent swimingpool: sufficently deep and long for a good swim and the good location

that I was obligatory booked to the christmas gala: 6000 bath

The stay was really great 😊❤👌

Every detail at the hotel was great. All of the staff were understanding and courteous. - Stayed in an updated deluxe queen room with an amazing balcony. - the facilities provided, such as climate control, a lounge, and coffee, were perfect.

This was a nice hotel with a great location about 10 min walk to Bangla Rd. The room was nice with a great bath and shower. The pool and spa were excellent. Breakfast was good with a wide variety of food. The grounds are kept well manicured with beautiful greenery around the ground level rooms.

The TV channels were limited but that is not a big issue as your not in your room much. Other hotels on this trip provided a DVD player but this one did not. The room were kept clean but we did have to ask 2 out of the 3 days for more toilet paper. As with most larger hotels it was pricey to eat or drink there so eating out at the cheap eateries close by was the best option. The pool was great but reserving of chairs with towels would sometimes mean that we couldnt get a seat. I dont know why staff let this happen.

Very impressed with the staff at Graceland, we were made to feel very welcome!

Delicious breakfast with a good variety of food - they had bread, fruit, and plenty of other dishes. I got a room with a balcony, which was a nice touch for enjoying the view. 🌅

Nice pool area that's well-maintained and you can park here. You can also get wake-up calls and have your clothes ironed for free. It's super easy to reach the beach from this spot, and the room is spacious, clean, and cozy. 🏖️

Do not believe what you see in the photos. Room smells like you are in a museum.. Staffs were friendly but that didnt changed my mind. Booked for 5 nights, I ended up checking out the next morning!!! I wouldn't stay here for $130aud for sure! No value for money!!!

Nothing I really like..

The gardens and pool. The food was pretty good.

we didn't receive an answer back about being picked up at the airport.

Beautiful pools and spacious surroundings. The huge bedrooms and the brilliant air conditioning. Convenient location, close to local restaurants and activities.

Inconsistent hot water in the shower. Poor lighting in the pool area at night.

Its a big hotel, varied breakfast.